Customer Support

 📦 Shipping Information  

All orders are processed within 1–3 business days.  
Once shipped, delivery typically takes **7–15 business days (excluding weekends and holidays)**, depending on your location.  
We offer **free shipping across the U.S.**  
Thank you for your patience!

⏳ **Shipping Delays**  

While we do our best to ensure timely delivery, occasional delays may occur due to customs, weather, or high demand.  
If your order hasn’t arrived within **20 business days**, please reach out to us at **led8298@naver.com** and we’ll be happy to assist you.

 

 🔁 Returns & Refunds  

 We want you to feel great about your purchase.

- If your item arrives **damaged or defective**, please contact us **within 5 days of delivery**.  
  This allows us to process your request in time with our fulfillment partner.
- We'll ask for a **photo of the item and packaging** to help us validate the issue.
- **Change-of-mind returns are not accepted**, as our fulfillment system cannot process restocks.

**Note:**  
Requests submitted **after 5 days of delivery** may not be eligible for refund or replacement.

📧 For help, reach out to us at **led8298@naver.com**

 

✏️ Order Changes & Cancellations  

Orders may be updated or cancelled **within 12 hours** of purchase.  
After that, the order may have already been processed or shipped and can no longer be changed.

 

 📮 Contact Us  

If you have any questions or concerns, we’re here for you.  
📧 **led8298@naver.com**